Privacy Policy

Effective Date: 1st April, 2025

Last Updated: 31st March, 2025

your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you create an account, enroll in Urdu online classes, and make payments through our website.

By using our platform, you agree to the practices described below.

Information We Collect

When you register to learn Urdu online with us, we collect the following details:

a. Account Information

  • Full name

  • Email address

  • Phone number

  • Password (encrypted)

  • Country and language preferences

b. Payment Information

  • Payment method (credit card, debit card, UPI, bank transfer)

  • Billing name and contact details

  • Transaction history and invoice data

🔐 Note: All payments are processed through trusted third-party gateways (like Razorpay, Stripe, or PayPal). We do not store your full card or bank details.

c. Technical & Usage Data

  • IP address

  • Device and browser type

  • Login activity and learning progress

  • Pages visited and time spent on site

How We Use Your Information

We use your data to:

  • Create and manage your Urdu learning account

  • Enroll you in paid or free Urdu online courses

  • Process secure payments and generate receipts

  • Send class reminders, updates, and progress reports

  • Improve our course content and website experience

  • Provide technical or customer support

  • Comply with legal requirements

Data Security

We take strict measures to protect your information using:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and server-side protection

  • Regular system audits and data backups

  • Access restrictions and admin-level controls

✅ Your personal and payment data is safe with us.

Sharing of Information

We respect your privacy. We do not sell or trade your personal information.

We may share limited data only with:

  • Payment processors (for billing and refunds)

  • Legal authorities (only when required by law)

  • Internal team members (for support or teaching purposes)

Your Rights as a User

As a user of our Urdu online classes, you have the right to:

  • Access, update, or correct your account information

  • Request deletion of your account and personal data

  • Withdraw consent at any time

  • Opt-out of marketing emails and promotional messages

For requests, contact us.

Use of Cookies

Our website uses cookies to:

  • Remember your login and preferences

  • Track your learning progress

  • Improve course performance and content

  • Analyze website traffic and user behavior

You can disable cookies in your browser settings if preferred.

Account Creation & User Responsibilities

To access our online Urdu classes, users must create an account. You are responsible for:

  • Keeping your password confidential

  • Ensuring your personal details are accurate

  • Using the platform respectfully and legally

Children’s Privacy

Our services are intended for users aged 13 and above. If you are under 13, please use our website under the supervision of a parent or guardian.

External Links

We may provide links to platforms like Zoom or YouTube. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected on this page along with the updated date.

Contact Us

Have questions or concerns about your privacy?

📧Click Here to contact